Full show ( Listen as streaming MP3 | Listen as streaming RealAudio )

Hour 1 ( Download the MP3 )

Facial Recognition // Haiti // Golden Globes //

Katherine and her husband are excitedly preparing for their NYC debut, joining her friend Scott Barnes in celebrating the release of his new book About Face: Amazing Transformations Using the Secrets of the Top Celebrity Makeup Artist!  Katherine reminds listeners that Startpage will be launching their new proxy in ten days, providing the opportunity to surf and view the web with total privacy.  She segues into the topic of facial recognition software and its misuse by a range of organizations including Coke Zero and the FBI.  Katherine briefly touches on the results of last night's Golden Globe Awards and finishes the show with a quick commentary on the history of the Voodoo religion in Haiti.

Shadow Government (documentary)

Using Beauty to Do Good

About Face: Amazing Transformations Using the Secrets of the Top Celebrity Makeup Artist by Scott Barnes

Spanish lawmaker's photo used for bin Laden poster

The Facial Profiler

FAIL Blog

TotallyLooksLike.com

US military tightens grip on Haiti

Minority Report

Haitian Voodoo

Hour 2 ( Download the MP3 )

Trends in Customer Service //

Richard Shapiro, founder and president of The Center for Client Retention, joins Katherine for a discussion about how business owners can serve their customers well from the initial greeting upon entry to the follow-up "thank you."

The Center for Client Retention

MIRROR, MIRROR; The Anthropologist Of Dressing Rooms

Startpage.com

Shentrition

The Get Mint Trading Co.

Southwest Airlines